It is important to emphasise that under no circumstances are decisions ever taken solely on the basis of the Voice Risk Analysis (VRA) technology.

Comprehensive training and support is provided to all staff engaged in the solution, with the emphasis firmly placed on formally establishing an immensely powerful dual approach to risk assessment – particularly via the correlation between our unique Narrative Integrity Analysis (NIA) process and the analysis of the VRA Technology.

This dual approach vastly reduces the subjectivity of an operator's opinion in critical decision making, enhancing it with underpinned and robust insight.