Lie detectors 'cut car claims'- The Register – 28 November, 2003
Online insurer Esure is to use technology that recognises when a speaker is under stress in a bid to detect fraud.

The company hopes using voice risk analysis (VRA) technology will speed genuine claims, cut fraud and make its claims process more efficient. Reducing fraud will help keep premiums down for the honest majority, esure says.

Lie detectors 'cut car claims'- BBC – 30 October, 2003
A car insurer which introduced phone lie detectors says a quarter of all
vehicle theft claims have been withdrawn since the initiative began.

Lie detectors cut insurance claims by 25% - The Guardian – 30 October, 2003
Car insurer Admiral today said its use of lie detectors had led to a quarter
of policyholders withdrawing claims over vehicle theft. 

Lie Tests Work - Sky News – 30 October, 2003
A car insurer says its use of lie detectors has led to a quarter of policyholders
withdrawing claims over vehicle theft.

Liar Liar. Mail on Sunday – 3 September, 2003
BIG brother isn't watching you - but he could be listening to any call you make
to an insurer. Lie detectors are being introduced by a growing number of
companies in an attempt to weed out fraudulent claims --a problem that costs
at least £1bn a year, or £50 per customer.

Lies and Audiotape. The Telegraph – 23 August, 2003
Insurance companies are using the latest technology to separate fact from fiction

Why it's not a good idea to tell your insurers you had a Picasso in the downstairs loo. The Guardian – 15 August, 2003
Yesterday HBOS, the country's largest mortgage lender, revealed it is going
to try out lie detector tests to expose policyholders who exaggerate the extent
of their losses or make up claims altogether.

Lie detector listens for signs of stress. The Guardian – 15 August, 2003
Within moments of a call being made to a claims centre, a telephonist using the
voice-stress test computer should know whether the claimant needs to be treated suspiciously. 

Truth Test For Insurance Claims. BBC News – 14 August, 2003
Banking giant HBOS plans to use voice-sensitive lie detectors in an effort to cut
down on fraudulent insurance claims.